Frequently Asked Questions

Everything you need to know about your SŚAINT experience.

Are SŚAINT products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All SŚAINT products are 100% vegan and never tested on animals.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days after processing.

Can I return a fragrance if I don't like the scent?

We offer a 30-day return policy for unopened and unused items. We recommend purchasing our discovery set to sample scents before committing to a full-sized bottle.

Do you ship internationally?

Currently, we ship to select countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay.

Are your ingredients sustainably sourced?

We prioritize sustainability by sourcing high-quality, clean ingredients and using recyclable packaging whenever possible to minimize our environmental footprint.