Returns & Exchanges

At SŚAINT, we want you to be completely satisfied with your fragrance purchase; if you are not entirely happy, we offer returns on unopened and unused products within 30 days of delivery.

1

Check Eligibility

Ensure your item is in its original, sealed packaging and has not been used or damaged to qualify for a full refund.

2

Initiate Request

Contact our concierge team at support@ssaint.com with your order number and reason for return to receive a Return Authorization.

3

Secure Packaging

Carefully pack your items in their original shipping box to prevent damage during transit and attach the provided return shipping label.

4

Refund Processing

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing